Returns & exchanges

Wrong size or changed your mind? You have 30 days from delivery to return or exchange your sneakers.

What we accept

  • Unworn sneakers in their original box, with all tags and inserts.
  • Proof of purchase — your order reference is enough.
  • Returns requested within 30 days of delivery.

Size exchanges

Exchanges for a different size are free where we have the size in stock — we collect the original pair and deliver the replacement on the same waybill.

How to start a return

Email us from the contact page with your order reference and the reason for the return. We arrange courier collection anywhere in South Africa and refund to your original payment method once the pair has been inspected.

Faulty items

Manufacturing faults are covered under the Consumer Protection Act. Send us photos and we will replace or refund the pair at our cost.

Proudly South African 🇿🇦